Employee Surveys

Clarifying Objectives

Companies conduct employee surveys for a variety of reasons, which are not always well defined upfront. We understand the value of clarifying the purpose behind the survey. Leaders can rely on employee surveys to meet multiple purposes.

Which of the following are your organization's objectives for conducting employee survey?

  • Assess employee morale
  • Identify development needs
  • Communicate values
  • Measure cultural alignment
  • Receive feedback on a change process
  • Build commitment and engagement



Asking the Right Questions

Not all surveys are created equal. The unique needs and strategic objectives of an organization often require a custom survey. Generic surveys tend to produce generic answers. Generic answers are the problem, not the solution. Leaders need relevant, actionable, and timely feedback. We find that most organizations are searching for surveys that meet one of more of the following uses:

    Satisfaction Surveys:

    • Focus on Employee Morale
    • Provides General Feedback
    • Facilitates Communication
    • Driven by Human Resources
    • Executive Level Action Plans

    Climate Surveys:

    • Focus on Cultural Alignment
    • Provides Targeted Feedback
    • Facilitates Cultural Change
    • Driven by Change Leadership
    • Executive Level Decisions

    Engagement Surveys:

    • Focus on Employee Performance
    • Provides Actionable Feedback
    • Facilitates Engagement
    • Driven by Line Managers
    • Manager Level Action Plans

    Pulse Surveys:

    • Focus on Current Issues
    • Provides Timely Feedback
    • Facilitates Management Decisions
    • Driven by Company Events
    • Manager Level Decisions

Interpreting the Feedback

An effective employee survey provides actionable measures of employee satisfaction, motivation, and commitment. The resulting reports must be clear enough that a manager can determine what action needs to be taken. This is why we ensure that our employee engagement reports are clear, informative, and actionable.

In addition to reporting survey results, we provide analysis and interpretation. Based on years of experience, research, and benchmarking we can highlight key findings and make recommendations for turning employee feedback into improved results.

  • Organization & Department Reports
  • Manager Scorecards
  • Interpretive Presentation
  • Benchmarking & Trending
  • Improvement Recommendations
DecisionWise Interpretive Summary Presentation Sample

Making Improvements

Many employee surveys fail to deliver their value because the feedback process breaks down. If employees perceive that the feedback given is not confidentially handled or effectively used, they will likely be less open in the future.

An effective survey process asks relevant questions, respects anonymity, communicates the results, sets improvement goals, and tracks progress.

The survey process empowers employees and leaders with information to identify how well they are doing, and set goals to get better. The process is a powerful tool for continuous cultural and behavior improvement.

At DecisionWise, we understand what it takes to provide effective employee surveys. Contact us to discuss how we can help you make the most of your employee survey.